Privacy Policy

Effective Date: September 20, 2025

1. Introduction

Arvado ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide. This Privacy Policy explains how we collect, use, and safeguard personal information obtained through our website, arvado.ca.

2. Information We Collect

Contact Information: When you complete a consultation or contact form, we collect your name, email address, and any details you voluntarily include in your message.

3. How We Use Information

We use your personal information solely to:

  • Respond to inquiries and consultation requests;
  • Provide requested services and communicate about them;
  • Maintain internal records necessary for these purposes.

We do not sell, rent, or share your personal information with third parties for marketing.

4. Future Use of Analytics

Arvado may implement analytics tools (e.g., for internal website performance and administration) in the future. If implemented, we will update this Privacy Policy and, where required, provide notice or obtain consent.

5. Data Storage and Protection

Personal information is stored securely and accessed only by personnel who require it to fulfill the purposes above. We retain information only as long as necessary to respond to your inquiry or to comply with legal obligations.

6. International Data Transfers

If we engage service providers located outside Canada, your information may be processed in another country. In such cases, we will ensure that appropriate protections are in place.

7. Your Rights

Under the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

  • Request access to the personal information we hold about you;
  • Request corrections or deletion where appropriate;
  • Withdraw consent to our use of your information (subject to legal or contractual restrictions).

To exercise these rights, email hello@arvado.ca